Privacy Policy

Welcome to Trirex!

Trirex values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we retain it in our databases and, if necessary, with whom we share it.

By registering as a user and using the platform, you are accepting the practices described in this privacy policy. Your use of the platform is also subject to our terms and conditions.

This privacy policy may change from time to time. Your continued use of the platform after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been prepared and is maintained in accordance with all applicable national and international laws and regulations and, in particular, with the General Data Protection Regulation ("GDPR" - European regulation).

1. Data Controller

The personal data of the users that are collected and processed through the platform:

• https://trirexio.com

Will be under responsibility and in charge of:

• Trirex (KvK: 71614230)
• De Hoevens 22, 3829 GP Hooglanderveen, The Netherlands
• VAT: NL002358606B02
• quentin@trirexio.com

(Hereinafter referred to as "Trirex").

2. Type of Information Gathered

The information we collect from our users and customers helps us to deliver our products effectively and to personalize and continually improve the user experience on the platform. These are the types of information we collect:

Information You Give Us

You provide information when you provide, search, read and view content through the platform, register as a user, purchase a plan, subscribe to the alert service and/or communicate with us through our contact information or our contact forms. As a result of those actions, you might supply us with the following information:

• First and last name
• Email address
• Phone number
• Address
• Any additional information relating to you that you provide to us directly or indirectly through our platform.

Trirex will not collect any personally identifiable information about you, unless you provide it.

Information Collected Automatically

By accessing and using the platform you automatically provide us with the following information:

• The device and usage information you use to access the platform
• Your IP address
• Browser and device characteristics
• Operating system
• Referring URLs
• Your location
• What parts of the platform you use and how often

If you access the platform through a mobile phone, we will collect the following information:

• Mobile device ID
• Model and manufacturer
• Operating system
• Version information
• IP address

Payment Information

We do not run an automated checkout and we do not collect or store your card details on our website. Purchases are completed manually: after you place an order we guide you into a private ticket in our Discord, where we complete payment with you by Bank Transfer, PayPal, Revolut or Wise. Any payment details you share are handled by the provider you choose (for example PayPal, Revolut or Wise) under that provider's own privacy policy, or by your bank in the case of a bank transfer. Trirex does not receive or store your full card or bank credentials.

Analytics and Advertising

We use a small set of analytics and advertising tools to understand how our website is used and to measure our advertising. These are loaded through Google Tag Manager and include Google Ads and X (formerly Twitter) Ads, alongside our own first-party website analytics. They may use cookies and collect information such as your IP address, device and browser characteristics, referring pages, and the pages you view. Some of these providers, including Google, are based in the United States and may process this data there. Non-essential cookies and tags load only after you accept them through our cookie banner.

You can review these providers' privacy policies here:

• https://policies.google.com/privacy
• https://privacy.x.com

3. How Long We Keep Your Data

Personal data provided by users through the use of the services will be retained for as long as necessary to provide our services and until the user retains his or her account on the platform or decides to close it or until Trirex closes and deletes the user's account. Trirex may retain personal data for a longer period where the user has given consent to such processing, provided that such consent is not withdrawn. In addition, Trirex may be obliged to retain personal data for a longer period if this is necessary for compliance with a legal obligation or by order of an authority. Once the retention period expires, the personal data will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be asserted once the retention period has expired.

4. How We Use Your Information

In general, we use the information we collect primarily to provide, maintain, protect and improve our platform and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:

• Identify you as a user in our system.
• User registration.
• Provide automated trading service.
• Provide the plans.
• Process plan payments.
• Improve our platform and how we operate our business.
• Understand and enhance your experience using our platform.
• Respond to your comments or questions through our support team.
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
• Communicate with you about upcoming events, offers and news about services offered by Trirex and our selected partners.
• Marketing purposes of Trirex.
• Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
• Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

5. How Do You Get My Consent?

By registering as a user, using the functionalities available within the platform, purchasing plans, communicating with us through the contact forms or our contact information and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You can withdraw your consent by sending us your request via the contact information or the contact page.

6. How We Share Information

The personal information of our users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information solely and exclusively as described below.

Third-Party Service Providers

We use a limited number of third-party services to run our website and business. These include: Hostnet (our website hosting provider); Discord, which we use for our community and to complete purchases and provide support; Cookiebot, for cookie-consent management; Google Tag Manager, Google Ads and X (Twitter) Ads, for analytics and advertising; Google Fonts, for typography; and Resend, for sending order, support and account email. Each provider only receives the information it needs to perform its function.

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

Business Transfers

In the event that Trirex creates, merges with, or is acquired by another entity, your information will most likely be transferred. Trirex will email you or place a prominent notice on our platform before your information becomes subject to another privacy policy.

Protection of Trirex and Others

We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Trirex, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent

Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information

Trirex uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address

The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

7. Protecting Your Information

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide or share through the platform. If transactions are processed on the platform, transaction information is transmitted to and from the platform in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate need to know such information to provide certain functions and to those persons you have authorized to have access to such information. Trirex follows generally accepted industry standards for data security to protect the personal information you provide and share through the platform, both during transmission and once Trirex receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Trirex strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

8. Rights

Users who provide information through our platform, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

• Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
• Rectify, Restrict, Limit and/or Delete: You can also rectify, restrict, limit or delete much of your information.
• Right to be informed: Users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
• Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
• Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
• Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
• Rights related to automated decision-making, including profiling: platform users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

Users or owners of the personal information they provide through the platform may exercise these rights over their personal information at any time and without any limitation by sending us their request through our contact information.

9. Children's Online Privacy Protection

We are in compliance with the requirements of this privacy policy has been prepared and is maintained in accordance with all applicable national and international laws and regulations and, in particular, with the General Data Protection Regulation ("GDPR" - European regulation), regarding the protection of the personal data of minors. Use of our platform is available only to persons over the age of 18. If we become aware that a person under the age of 18 has provided us with personal information through our website, we will take steps to delete the information and terminate that user's account.

10. Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Trirex collects from you. If you disclose your information to others, whether other Trirex users or vendors, different rules may apply to their use or disclosure of the information you disclose to them. Trirex does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Trirex is not responsible for the privacy or security practices of other platforms, including those that are linked to from Trirex.

Contact Us

If you have any questions or concerns about this privacy policy and the processing and security of your data, please contact us via our contact page or by using the following contact information:

Trirex - quentin@trirexio.com